Non-Executive Chairman |
John Goodfellow - Non-Executive Chairman |
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John Goodfellow has been Non-Executive Chairman of SLC since December, 2008. He was previously Chief Executive and Director of Skipton Building Society. He has been President of the Unisys Users Association (UUA) and has spoken at numerous seminars on the use of technology and fourth generation languages. John is Chairman of Business Link North Yorkshire and Chair of Governors of Skipton Girls' High School.
Board performance reports, which are produced regularly, are an evaluation of the performance of the Company's Board and are collated by the Chairman. The report analyses the effectiveness of the Board and its committees (Audit and Remuneration) and contains a performance evaluation of the Non-Executive Directors. The role of the Chairman is evaluated separately by one of the Non-Executive Directors.
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Chief Executive |
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Ralph Seymour-Jackson - Chief Executive |
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Ralph Seymour-Jackson was appointed Chief Executive in 2003 and responsible for the overall management of the Company, incorporating Business Development, Strategy and Planning and the Company’s three directorates. He launched his career as a pilot in the RAF before joining Norwich Union to train as an Actuary. Ralph joined Scottish Provident in 1992 spending 4 years as Chief Executive of their Greek operation. In 1998 he became Scottish Provident’s Head of UK Operations. When Scottish Provident was acquired by Abbey National in 2001, Ralph was appointed IT Director for the combined life businesses. |
Non executive directors |
Barbara Duffner |
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Barbara Duffner joined the Board of SLC in 2004 and became Senior Non-Executive Director in October, 2004. Barbara is also the chair of the Remuneration Committee. She was previously Head of Personnel at Royal Mail in Scotland until she retired in March 2004. She was awarded an OBE in 2002 in recognition of her Chairmanship of both the Careers Service Review within Scotland and of the Children’s Hospice Association Scotland (CHAS). She is also a Board Member of Scottish Enterprise, a Member of the Judicial Appointments Board Scotland, a Member of the Fitness to Practice Panel of the General Dental Council, Employment Tribunal Member and a lay member of the Court of the University of Glasgow. |
Christian Torkington |
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Christian Torkington joined SLC in 2004 and is currently the Managing Director of Operations at Scottish Widows plc where his responsibilities include managing all customer service, business operations and IT for Scottish Widows. He has led major strategic change programmes within a variety of public and private sector organisations. He held a number of senior positions within Barclays Bank plc, including leading major IT change projects and supporting the group Chief Executive in dealing with regulatory and risk issues. He is a Chartered Accountant and was a management consultant for many years prior to joining Barclays. |
Ian Dickson |
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Ian Dickson was appointed a Non-Executive Director of SLC in March 2005 and has since been appointed as Chairman of the Audit Committee which sits on a quarterly basis throughout the year. He was previously Finance Director and Principal Finance Office (PFO) for the Export Credit Guarantee Department (ECGD), where his Board responsibilities included finance, strategic operational and project risk, internal audit and IT. Prior to that he worked in the insurance industry in Scotland with Scottish Provident. |
Sandra Arkle |
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Sandra Arkle joined SLC in August 2008. Mrs Sandra Arkle is currently the Vice-President International Marketing of American Express within the Global Merchant Services Division. Prior to this, she was at Vodafone mobile communications where she held the positions of Global Head of Customer Insights & Global Head of Vodafone live! Proposition. She has over 21 years of blue-chip marketing experience and started her career as a Brand Manager at Glaxo Smith Kline, later moving to the Walt Disney Corporation where she headed marketing for the UK home entertainment division. |
David Edelman |
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David Edelman joined SLC in August 2008. He is currently the Managing Director of a small company which supplies data sets to banks who need to comply with Basel II, and the principal consultant with a niche consultancy specialising in credit scoring and control. Previously he had been an academic statistician and had spent 17 years in retail banking ending as Risk Director of the Royal Bank of Scotland’s Own Brand Businesses. |
Sally Smedley |
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Sally Smedley joined SLC in August 2008. She has had a career mainly in HR, ending as HR and Communications Director with British Energy from 1999 to 2006, following similar appointments with East Midlands Electricity and BOC Group. She is currently a consultant and a member of the National Trust Appointments Committee and the Doctors and Dentists Review Board, and has recently completed two terms as Non-Executive Director with Remploy Ltd where she was Chairman of the Remuneration and Appointments Committees. |
Company Secretary |
Chris Andrew - Company Secretary |
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Chris Andrew is Company Secretary of SLC. He provides a secretariat to the Company's Board of Directors and Executive Management ensuring that all necessary Corporate Governance requirements are complied with. He joined the Company in 1999 as Head of Audit, having previously worked at KPMG as a Senior Audit Manager. In addition to his responsibilities as Company Secretary, he is the vice-chair of the Finance and Governance Board, which ensures that the Company establishes and complies with appropriate arrangements for corporate governance, financial management and control, and all relevant legislation.
He is also responsible for the Assurance Services Division, which encompasses the areas of Corporate Assurance, Internal Audit, and Legal & Compliance. He became a member of the Chartered Institute of Public Finance and Accountancy (CIPFA) in 1990. |
Executive Directors (in attendance) |
Derek Ross - Deputy Chief Executive & Operations Director |
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Derek Ross was appointed Deputy Chief Executive in February 2007 having previously been Director of Operations where he was responsible for Business Services, Customer Services and Change Management. Derek has also been Director of Administration and Company Secretary and Legal Services and Corporate Compliance Manager since joining the Student Loans Company in 1999. Before joining SLC he was a practicing solicitor for 15 years in private legal practice and in-house. He is a member of the Law Society of Scotland and, in addition to his legal qualifications, Derek holds a Masters degree (MBA) from the University of Glasgow. |
Wallace Gray - Information and Communications Technology (ICT) Director |
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Wallace Gray has been Director of ICT since October, 2001, and is responsible for Systems Development, Project Management and Technical Infrastructure Architecture. Before joining SLC, he was the IT Director for the Scottish Legal Aid Board where he worked for five years. During his 25 years as a computer professional, he has held positions in Standard Life, Britannia Life and Robert Flemings Merchant Bank. He has three Master degrees in Business Administration (MBA), Human Resource Management and E-Business as well as a BSc in Computing. He is currently studying towards a Doctor of Education (EdD) at Strathclyde University. He is a member of the Association of Project Managers and is one of a select number of UK Project Managers to be awarded a Certified Project Manager title by the IAPM. |
Les Campbell - Finance Director
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Les Campbell joined the Student Loans Company as Finance Director in May 2007. He is responsible for all aspects of Finance, including Financial and Corporate Services.
Before joining the Student Loans Company, Les was the Director of Finance at Glasgow Housing Association for three and a half years. Prior to that, he was the Group Financial Controller at British Energy plc for seven years, having previously worked with Scottish Power plc and PricewaterhouseCoopers. He is a board member of the Scottish Legal Aid Board, the non-departmental public body responsible for managing legal aid in Scotland. He is also a council member of Quarriers, the charity dealing with the disabled, people with epilepsy and young people.
Les is a member of the Institute of Chartered Accountants of Scotland. |
Martin Herbert - Customer Services Director |
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Martin Herbert joined the Student Loans Company as Customer Services Director in August 2007. He has overall responsibility for the Customer Services directorate across Glasgow, Darlington and Colwyn Bay.
Martin previously worked for Hedra plc, where he was lead on their Customer Services strategy. He has led some of the UK’s most innovative and challenging IT-enabled customer service change programmes of recent times, founded on a wide range of experience across the UK public sector and across an array of industries.
Martin holds a PhD in Management Science from Loughborough University, a Masters degree in Business Information Technology Systems from the University of Strathclyde, and a Diploma in Quantity Surveying from the Glasgow Metropolitan College. He has published papers and presented on team working at conferences in Beijing, Montreal and Slovenia. |
Assessors (in attendance) |
Michael Hipkins - represents the Secretary of State for Innovation, Universities and Skills |
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Michael Hipkins has been Director of Student Finance Strategy at the Department for Innovation Universities and Skills since 2004. |
Stephen Kerr – Represents Scottish Ministers - Head of the Higher Education and Learner Support Division
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Stephen took up the post of Head of the Higher Education and Learner Support Division in May 2007, having previously been Head of the Skills for Life & Work Division (SLW). A qualified solicitor, Stephen studied law at the University of Dundee (undergraduate) and the University of Strathclyde (postgraduate). Prior to joining the civil service, Stephen held senior positions in Deloitte and Dundas & Wilson LLP (one of Scotland's largest law firms). |
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