Remit

Product & Services Development Board

Purpose

To oversee all changes to products and services delivered by SLC.

Membership:

Deputy Chief Executive (Chair)
ICT Director (Vice Chair)
Head of Change Management
Programme Manager
Head of Business Services
Business Development Manager
Head of ICT Development
ICT Products Development Manager
ICT Technical Support Manager
Senior Accounting Manager
Customer Services 3I Manager
Procurement Manager

All Executive Directors are entitled to attend the meetings.

Reporting

The Board will report monthly to the SLC Executive Board and will ensure that the SLC main board have early notification of forthcoming procurement decisions which will require their approval.

The Board will receive reports from the following Sub-Boards, Forums or Groups:

Supplier Management Forum
Project / Programme Boards
Stakeholder Steering Group

Responsibilities

The Board’s responsibilities are as follows:

Ensure robust processes for identifying change requirements and managing delivery of change are defined and followed across the organisation.
Ensure the efficient allocation of change capacity to deliver agreed priorities for product and service development.
Oversee delivery of projects and programmes.
Ensure supplier delivery for development of products and services is managed appropriately.

In carrying out these responsibilities, the Board will ensure that there are proper policies and procedures in place in the following areas (and will ensure appropriate monitoring arrangements are in place).

Project / programme management
Risk management in projects and programmes
Quality measurement for change initiatives
Benefits management for change initiatives
Financial controls for projects and programmes

Minutes - 2009

* The Product & Services Development Board and the Operational Delivery Board merged to form the Student Finance Delivery Board . No meetings were held during the transition period June - July 2009.