Corporate Social Responsibility

Our Corporate Social Responsibility strategy is driven by a steering group comprising of employees from across the organisation, each bringing their own ideas and their own area of expertise.

We organise our activities into three main areas:

  • Making a Difference to Others
  • Making a Difference to Our World
  • Making a Difference to Ourselves

Making a Difference to Others

We support the charities nominated by staff through a wide variety of fund-raising activities: from Pink parties in Glasgow to car park auctions in Darlington; and from cake sales and coffee mornings in Hillington to Christmas baps in Colwyn Bay. In 2013/14 our employees activities raised more then £9,600 across our four Business Centres.

We support a range of charities that reflect issues that resonate with employees. These charities have included:

  • Tak Tent (Cancer Support Charity);
  • The Beatson Institute (Cancer treatment);
  • The Sir Bobby Robson Foundation (Cancer treatment);
  • Help for Heroes (Armed Forces Support);
  • The NSPCC (Children's Charity) and
  • RNLI (Lifeboats)
  • Wales Air Ambulance
  • Children's Heart Fund Unit
  • Brightest Star

In addition, we reach out into our local communities by partnering with local schools to provide work experience placements, supporting an apprentice scheme in Darlington and giving practical help and advice to school leavers who are about to embark on new careers.


Making a Difference to Our World

We understand that by making changes, large and small, the 2,642 individuals who work for the Student Loans Company can play their part in delivering a business that contributes to local, national, and ultimately global, sustainability initiatives:

  • by being more efficient in sending letters, we have saved 1.5 million envelopes; and
  • we recycle around 70 per cent of all our waste and additional recycling facilities are being added to increase this level further;
  • we only use products approved by Forestry Stewardship Council (FSC) and the programme for the Endorsement of Forest Certification Scheme (PEFC) to encourage sustainable forest management;
  • air conditioning is being upgraded to deliver more energy efficient systems;
  • paper saving initiatives have saved more than 550 trees;
  • all non-essential lighting is switched off when not in use;
  • lighting sensors have been fitted in rest rooms;
  • we are adopting the use of low energy light bulbs in Darlington and Colwyn Bay, with analysis underway to extend the roll out to our other sites;

Making a Difference to Ourselves

People are our primary resource and we understand that if our employees are to deliver the best services to customers, we have to invest in them. We work to:

  • deliver in a healthy work-life balance;
  • provide access to support and advice through employee assistance programmes and occupational health providers;
  • partner with the NHS on employee well-being initiatives to promote healthier lifestyles; and
  • recognise the changing demands on employees at different periods during the year and provide support and advice accordingly

Further Information

Sustainability Progress 2012/13