The measures and targets are negotiated with BIS and other stakeholders each financial year, and set out in the APRA (Annual Performance and Resource Agreement), alongside the funding settlement for the year.

The APRA can be seen as our contract with the Government Administrations, and the Scorecard is the report used by the Board to judge whether we are meeting our contractual obligations.

Traditionally, many organisations used to focus their reporting on financial information. In recent years scorecards have become widespread, the idea being to balance financial information with other aspects key to the long term success of an organisation - for example customer satisfaction, or employee engagement.

The 26 measures in our current scorecard are aligned to the priorities and objectives in our current Business Plan. Each measure has a monthly and year-to-date rating of green, green-amber, amber-red or red.