Paying and collecting
- we pay loans and grants to students
- we pay tuition fees to colleges and universities
- we work with HM Revenue and Customs to collect loan
repayments
- we collect repayments on 'mortgage style' loans issued before
1998
- we make maintenance payments to school pupils aged over 16 in
Northern Ireland and Wales
- we pay bursaries and scholarships on behalf of universities and
colleges
- we run all the administration and processing associated with
these activities
Who we help
For most students in the UK we provide loans to help cover their
living costs, as well as loans for their tuition fees. We pay the
maintenance loans directly into their bank accounts at the start of
each term, (monthly for students in Scotland) and the tuition fees
direct to their college or university.
In 2010/11, we paid out £5.5 billion in loans and grants to more
than 1.3 million customers throughout the UK and £2.7 billion in
tuition fees to colleges and universities. And in partnership with
HMRC, we collected £1.3 billion in repayments from customers mainly
from the 9/10 tax year.
Products and Services
Our core function is to provide financial support to students
across the UK, but there are differences in the way this is
administered in the four countries of the UK. This is because
England, Northern Ireland, Wales and Scotland have separate
policies on student finance. We also support students from European
Union countries.