Find out how to contact us

Customer enquiries

If you have an enquiry regarding a student loan or student finance application:

Update your details

If you need to update your address, email, phone number or bank details:


SLC are committed to resolving any problems or issues quickly and effectively. If you think something has gone wrong, we want to know about it:


If you think a decision we have made in relation to your funding application is incorrect, you may have the right to appeal. You can find the relevant information here:

Requests for access to your personal information

You can request access to personal information that we hold on you, by making a Subject Access Request (SAR)

Reporting suspected fraud

You can use the attached form to report a suspected fraud to our team of specialist investigators. Please provide as much information as is possible to help us investigate your report.

Comments about this site

If you have an enquiry regarding this site you can email the Webmaster team:

Note: the Webmaster team do not have access to your personal information and cannot give advice relating to your account.