Find out how to contact us


Customer enquiries

If you have an enquiry regarding a student loan:

Update your details

If you need to update your address, email, phone number or bank details:


SLC are committed to resolving any problems or issues quickly and effectively. If you think something has gone wrong, we want to know about it:


If you wish to appeal against our refusal to award you student funding or you disagree with how any funding awarded has been calculated you can find the relevant information here:

Requests for access to your personal information

You can request access to personal information that we hold on you, by making a Subject Access Request ("SAR")

Report a Fraud

You can use the attached form to report a suspected fraud to our team of specialist investigators. Please provide as much information as possible to enable us to deal with the enquiry.

Our offices

If you wish to get in touch with the Student Loans Company, contact details of all our offices can be found here:


Website issues

If you have any enquiries regarding this website please email the Webmaster:

Please note:

The Webmaster does not have access to your personal information and cannot give advice relating to your account.

If you have an enquiry about a student finance application, please visit Customer Enquiries to ensure we can answer your question as soon as possible.