Find out how to contact us


Customer enquiries

If you have an enquiry regarding a student loan:

Update your details

If you need to update your address, email, phone number or bank details:


SLC are committed to resolving any problems or issues quickly and effectively. If you think something has gone wrong, we want to know about it:


If you wish to appeal against our refusal to award you student funding or you disagree with how any funding awarded has been calculated you can find the relevant information here:

Requests for access to your personal information

You can request access to personal information that we hold on you, by making a Subject Access Request ("SAR")


Our offices

If you wish to get in touch with the Student Loans Company, contact details of all our offices can be found here:

Website issues

If you have any enquiries regarding this website please email the Webmaster:

Please note:

The Webmaster does not have access to your personal information and cannot give advice relating to your account.

If you have an enquiry about a student finance application, please visit Customer Enquiries to ensure we can answer your question as soon as possible.