Information that is stored in soft copy within SLC, but is archived, may attract a relatively small charge for the retrieval of that document depending upon the document requested.  SLC will advise you of the likely charge for retrieving this information at the outset of the information request.

We reserve the right to impose charges for providing information in paper copy or on CD-Rom. Charges will reflect the actual costs of reproduction and postage to SLC. Where possible, we have highlighted where charges will apply for each particular document and we will supply details of the charges on request. Information will not be provided to you until payment has been received.

We further reserve the right to impose charges for providing information which is not otherwise required by law or is information which we may withhold because the cost of complying with the information request exceeds the statutory limit of £600.  

We will pass on postage charges to the requester at the cost to SLC of sending the information by first class post.

Under the Disability Discrimination Act we have a duty to provide services, including making information physically accessible when providing it. This may, for example, involve producing it in a larger script or different format where it is practicable to do so. The costs of this will be met by SLC.

The following documents give an overview of which format each class of information is available in and show where charges will apply:

1. Who we are and what we do - available formats for Corporate Information (PDF 53.5kB)
2. What we spend and how we spend it - available formats for Financial Information (PDF 44.8kB)
3. Our priorities and how we are doing - available formats for Priorities and Performance Information (PDF 48.4kB)
4. Our policies and procedures - available formats for Human Resources Information (PDF 50.3kB)
5. How we make our decisions - available formats for Corporate Information (PDF 46.3kB)