Freedom of Information Disclosure Log

Information released under the Freedom of Information Act 2000

Information released under the Freedom of Information Act 2000 will routinely be made available on this page as it is released.

June 2015

Request reference: 81-15
Date of response: 08/06/2015
Request: Plan 2 Interest Rates
Response:

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February 2015

Request reference: 199-14
Date of response: 06/02/2015
Request: Student finance paid to prisoners, academic years 2011/12 to 2013/14
Response:

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December 2014

Request reference: 238-14
Date of response: 06/02/2015
Request: Student loan over-repayment data, tax years 2008/09 to 2012/13
Response:

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FOI data 238-14


May 2014

Request reference: 76-14
Date of response: 06/05/2014
Request: Copy of the conditions associated with student loans taken between 1995 and 1998 (under the Education (Student Loans) Act 1990)
Response:

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Pre-1998 agreement

Post-1998 agreement


Request reference: 44-14
Date of response: 01/05/2014
Request: Student finance application data for academic years 2010/11 to 2012/13 by Higher Education Institution and country of address outside the UK
Response:

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FOI data 44-14

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April 2014

Request reference: 62-14
Date of response: 14/04/2014
Request: Data on Glasgow based contact centre advisers by skillsets and pay, and company policy on upskilling employees
Response:

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March 2014

Request reference: 42-14
Date of response: 19/03/2014
Request: Data relating to Disabled Students' Allowance (DSA) for academic year 2012/13, including total expenditure, number of students in receipt of DSA, number of allowances awarded and average expenditure per student, for England, Wales and Northern Ireland
Response:

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FOI data 42-14


February 2014

Request reference: 08-14

Date of response: 11/02/2014

Request: Credit card spent in financial years 2011-12, 2012-13 and 2013-2014 (to January 2014)
Response:

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Facilities Card Spend

Travel Card Spend

Purchasing Card Spend


January 2014

Request reference: 154-13

Date of response: 15/01/2014
Request: Number of needs assessments for each DSA-QAG accredited assessment centres in 2013
Response:

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FOI data 154-13


Request reference: 150-13
Date of response: 07/01/2014
Request: Data relating to recipients of Childcare Grant and Parents' Learning Allowance, by marital status, ethnicity and refugee status, for academic years 2012/13 and 2013/14 (provisional)
Response:

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FOI data 150-13


September 2013

Request reference: 85-13

Date of response: 12/09/2013
Request: Information on SLC employees, complaints, payments, cost of hospitlaity and credit cards
Response:

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Request reference: 75-13
Date of response: 03/09/2013
Request:
Over-repayments data 2009-12 and highest student loan debt
Response:

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Request reference: 72-13
Date of response: 02/09/2013
Request: Complaints data for the last 10 years and details of legal proceedings in the last 5 years
Response:

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Table 1 - complaints data

Table 2 - Legal proceedings 2008-2013

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August 2013

Request reference: 69-13
Date of response: 26/08/2013
Request: Information on incidents of social media misuse
Response:

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Request reference: 70-13
Date of response: 22/08/2013
Request: Call revenue generated from 0845 numbers in the last 5 years
Response:

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July 2013

Request reference: 42-13
Date of response: 17/07/2013
Request: What happens to profits made on student loan repayments and details of company accounts, directors and employees
Response:

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June 2013

Request reference: 23-13
Date of response: 12/06/2013
Request: Follow-up request to FOI request 197-12, on fraudulent/potentially fraudulent student finance applications
Response:

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Request reference: 25-13
Date of response: 12/06/2013
Request: Why does SLC charge interest on student loans?
Response:

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May 2013

Request reference: 19-13
Date of response: 15/05/2013
Request: Communications between SLC and the Department for Business, Innovation and Skills on the treatment of taxable losses for the purposes of assessing financial entitlement
Response:

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Request reference: 09-13
Date of response: 13/05/2013
Request: Data relating to Disabled Students' Allowance (DSA) for academic year 2011/12, including total expenditure, number of students in receipt of DSA, number of allowances awarded and average expenditure per student, for England, Wales and Northern Ireland
Response:

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FOI data 09-13

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February 2013

Request reference: 197-12
Date of response: 06/02/2013
Request: Information relating to rejected and fraudulent/potentially fraudulent student finance applications
Response:

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December 2012

Request reference: 173-12
Date of response: 19/12/2012
Request: Number of Polish students applying for student finance and amounts awarded, academic years 2008/09 to 2012/13
Response:

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FOI data 173-12


Request reference: 177-12
Date of response: 17/12/2012
Request: Guidance used to assess what income should be included in a means-tested student finance assessment, specifically redundancy payments.
Response:

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Request reference: 168-12
Date of response: 12/12/2012
Request: Private institution data, including total amount paid and number of students, and newly designated course details
Response:

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FOI data 168-12 (amounts paid and number of students)

FOI data 168-12 (list of designated courses 01/04/2012 to 13/12/2012)

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November 2012

Request reference: 170-12
Date of response: 29/11/2012
Request: Copy of Equality Impact Assessment on DSA1 consent to share
Response:

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Equality Impact Assessment

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October 2012

Request reference: 135-12
Date of response: 17/10/2012
Request: Details of the calculation for gross monthly income cut-off points for deferment of pre-1998 Mortgage Style student loans
Response:

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Request reference: 138-12
Date of response: 10/10/2012
Request: Number of calls and call waiting times between June and August 2012 and number of complaints received between September 2010 and August 2012
Response:

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Request reference: 134-12
Date of response: 10/10/2012
Request: Number of students awarded full tuition fee loan based on lower level qualifications
Response:

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Request reference: 136-12
Date of response: 03/10/2012
Request: Call revenue generated through use of 0845 numbers in financial year 2011-12
Response:

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Request reference: 133-12
Date of response: 03/10/2012
Request: Information relating to the non-medical helper element of Disabled Students' Allowance
Response:

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Request reference: 131-12
Date of response: 03/10/2012
Request: Information on EU borrowers, including amounts paid by country of residence and by repayment status
Response:

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FOI results 131-12

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September 2012

Request reference: 145-12
Date of response: 26/09/2012
Request: Personal information of requestor
Response: Technical rejection issued under section 40(1) of the FOIA (pesonal information exemption) and requestor advised request would be handled as a Subject Access Request under the Data Protection Act 1998


Request reference: 132-12
Date of response: 20/09/2012
Request: A copy of the internal document showing that only the xe.com website is used for converting foreign currency for deferment purposes (of Mortgage Style student loans)
Response:

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Request reference: 125-12
Date of response: 20/09/2012
Request: Detailed breakdown of Chief Executive's expenses as declared in 2012 Annual Report (follow up to FOI request 106-12)
Response:

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Table 1

Table 2

Table 3


Request reference: 118-12

Request reference: 118-12
Date of response: 03/09/2012
Request: A copy of all material held which relates to the potential consequences of Scotland becoming an independent country
Response:

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Internal communications re Scottish independence

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August 2012

Request reference: 107-12
Date of response: 28/08/2012
Request: Details of data protection breaches in the last three years
Response:

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Request reference: 106-12
Date of response: 22/08/2012
Request: Information on Chief Executive's expenses, payments and pension
Response:

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Request reference: 104-12
Date of response: 21/08/2012
Request: Information on SLC press statement relating to media reports on Chief Executive
Response:

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Request reference: 100-12
Date of response: 14/08/2012
Request: Information on trade unions and trade union facility time
Response:

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Request reference: 101-12
Date of response: 14/08/2012
Request: Complaints data and information, and information on Independent Assessors
Response:

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Tables 1 and 2 - complaints figures


Request reference: 102-12
Date of response: 13/08/2012
Request: Details of ICT infrastructure
Response:

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Request reference: 98-12
Date of response: 08/08/2012
Request: Data relating to deaf/hard of hearing students
Response:

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Request reference: 97-12
Date of response: 08/08/2012
Request: The number of students with dyslexia who received their DSA equipment between June 2010 and June 2012
Response:

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Request reference: 105-12
Date of response: 07/08/2012
Request: Agreements, internal policies and guidance relating to grant overpayments
Response:

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Request reference: 91-12
Date of response: 01/08/2012
Request: Student loan over-repayment data
Response:

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Request reference: 103-12
Date of response: 01/08/2012
Request: Details of ICT staff and infrastructure
Response:

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July 2012

Request reference: 96-12
Date of response: 30/07/2012
Request: Copies of submissions made to the Department of Business, Innovation and Skills and Her Majesty's Revenue and Customs relating to specific student finance appeal
Response: Technical rejection issued under section 40(1) and (2) of the FOIA (personal information exemptions) and request treated as Subject Access Request under the Data Protection Act 1998


Request reference: 93-12
Date of response: 25/07/2012
Request: Where SLC has provided incorrect advice to students, have any students been honoured funding based on the incorrect advice?
Response:

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Request reference: 90-12
Date of response: 25/07/2012
Request: Student loan arrears data for financial year 2011-12
Response:

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Request reference: 87-12
Date of response: 25/07/2012
Request: Student funding paid to specific Higher Education Institutions, academic years 2006/07 to 2009/10"
Response:

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FOI results 87-12


Request reference: 86-12
Date of response: 25/07/2012
Request: Process for issuing legal proceedings against EU borrowers
Response:

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Request reference: 99-12
Date of response: 25/07/2012
Request: Internal documents showing how ICR information/documentation is handled, processed and destroyed
Response:

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Action Confirmation of Customer Details Form

Data Protection Guideline


Request reference: 69-12
Date of response: 25/07/2012
Request: Disability type and equipment data
Response:

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Table 1 - Disability type

Table 2 - New DSA applications by HEI

Table 3 - New DSA applications received by month

Table 4 - DSA equipment type


Request reference: 92-12
Date of response: 24/07/2012
Request: Funding for English domiciled students at Trinity College Dublin
Response:

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Request reference: 95-12
Date of response: 18/07/2012
Request: Personal information of requestor
Response: Technical rejection issued under section 40(1) of the FOIA (pesonal information exemption) and requestor advised request would be handled as a Subject Access Request under the Data Protection Act 1998


Request reference: 84-12
Date of response: 18/07/2012
Request: Student loan over-repayment data for tax year 2010/11
Response:

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Request reference: 89-12
Date of response: 17/07/2012
Request: The total collection remuneration of SLC board members, details of the members of the Remuneration Committee and the number of board meetings attended by the board members
Response:

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Request reference: 85-12
Date of response: 17/07/2012
Request: Minutes of meeting where Ed Lester's remuneration package and the means by which he should be paid were authorised
Response:

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Remuneration Committee minutes 13.12.2010


Request reference: 94-12
Date of response: 12/07/2012
Request: List of single non-medical helper suppliers
Response:

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Request reference: 81-12
Date of response: 12/07/2012
Request: Maintenance grants by Higher Education Institution, academic year 2009/10
Response:

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Maintenance grants by HEI, academic year 2009/10


Request reference: 88-12
Date of response: 03/07/2012
Request: Complaints figures for 2011 and 2012
Response:

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June 2012

Request reference: 83-12
Date of response: 27/06/2012
Request: Follow up to FOI request 67-12 re original financial instruments
Response:

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Request reference: 82-12
Date of response: 25/06/2012
Request: Private institution funding in academic year 2010/11, broken down by Higher Education Institution
Response:

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FOI results 82-12


Request reference: 78-12
Date of response: 27/06/2012
Request: Measures SLC has in place to ensure students do not receive more financial support than they are entitled to
Response:

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Request reference: 73-12
Date of response: 27/06/2012
Request: Data on student finance paid in academic year 2011/12 for those on designated courses at private institutions, at course level
Response:

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Request reference: 71-12
Date of response: 25/06/2012
Request: Breakdown of Table 3A of National Statistics for Oxford and Cambridge Universities
Response:

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HEI breakdown of Table 3A National Statistics


Request reference: 68-12
Date of response: 19/06/2012
Request: Instructions from UK Border Agency for handling student information and circumstances in which students would be asked to provide further identity evidence
Response:

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Request reference: 80-12
Date of response: 14/06/2012
Request: Details of payments for DSA needs assessments and payments to Needs Assessment Centres
Response:

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Request reference: 76-12
Date of response: 13/06/2012
Request: How many applicants were refused student finance because they did not meet the residency requirements?
Response:

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Request reference: 77-12
Date of response: 12/06/2012
Request: Copies of statistical information released to The Telegraph within the last 12 months
Response:

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Statistical information previously released to the Telegraph


Request reference: 67-12
Date of response: 12/06/2012
Request: Information on the retention of original student loan agreements
Response:

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Request reference: 79-12
Date of response: 11/06/2012
Request: Current student loan balance and how much requestor had repaid
Response:

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Request reference: 74-12
Date of response: 11/06/2012
Request: Copies of all correspondence sent by SLC representatives since 1 May 2011 that includes the word 'Rothschild'
Response:

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Request reference: 75-12
Date of response: 07/06/2012
Request: Criteria and income levels for eligibility to maintenance grants in academic year 2010/11
Response:

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Request reference: 64-12
Date of response: 07/06/2012
Request: Information on designated courses at private institutions
Response:

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Table 1 - list of designated courses in 2011 and 2012

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May 2012

Request reference: 70-12
Date of response: 28/05/2012
Request: Agreements and policies relating to grant overpayments
Response:

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Request reference: 65-12
Date of response: 21/05/2012
Request: Eligibility for student loans for students studying at Trinity College Dublin
Response:

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Request reference: 62-12
Date of response: 17/05/2012
Request: Recovery of student loan repayments from EU borrowers
Response:

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Request reference: 66-12
Date of response: 16/05/2012
Request: Personal information of requestor
Response: Technical rejection issued under section 40(1) and (2) of the FOIA (personal information exemptions) and request treated as Subject Access Request under the Data Protection Act 1998


Request reference: 63-12
Date of response: 09/05/2012
Request: Complaints statistics 2007-08 to 2011-12 and process for assessing student loan applications
Response:

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FOI analysis of new complaints received 07/08 - 11/12


Request reference: 60-12
Date of response: 09/05/2012
Request: Statistics showing the number of students who currently owe more than they originally borrowed
Response:

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Request reference: 59-12
Date of response: 09/05/2012
Request: Amounts loaned in tuition fee loans to EU students studying in the UK, amount repaid and amount outstanding between 2007 and 2011 in order to compare the compare to the same information for UK students studying in the UK
Response:

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Request reference: 58-12
Date of response: 09/05/2012
Request: Data relating to Disabled Students' Allowance (DSA) for academic years 2009/10 and 2010/11, including total expenditure, number of students in receipt of DSA, number of allowances awarded and average expenditure per student, for England, Wales and Northern Ireland
Response:

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FOI DSA results


Request reference: 52-12
Date of response: 02/05/2012
Request: Statistics relating to complaints on application processing and appeals, April 2009 to March 2012
Response:

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Table 1 - Complaints April 2009 to March 2012

Table 2 - Appeals 1 April 2009 to 31 March 2012


Request reference: 53-12
Date of response: 02/05/2012
Request: Grant overpayment statistics, academic year 2007/08 to 2009/10
Response:

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Request reference: 56-12
Date of response: 02/05/2012
Request: Number of students supplied Disabled Students' Allowance equipment through DSA-QAG registered suppliers in 2011
Response:

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FOI DSA Equipment Results


Request reference: 61-12
Date of response: 02/05/2012
Request: Student loan over-repayment and refund statistics for 2011-12
Response:

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April 2012

Request reference: 55-12
Date of response: 05/04/2012
Request: Personal information of requestor
Response:

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Request reference: 54-12
Date of response: 24/04/2012
Request: Information relating to payments made to Non-Medical Helper suppliers under Disabled Students' Allowance
Response:

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Request reference: 57-12
Date of response: 25/04/2012
Request: Copies of SLC's full audited accounts for the past two years and information relating to designation of profits
Response:

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Chief Executive

Request reference: 74-11
Date of response: 10/08/2011
Request: Details of all correspondence and emails between the Department for Business, Innovation and Skills (BIS) and the Student Loans Company (SLC) over the appointment of the CEO through Penna Consulting
Response:

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