Customer Enquiries

Where to go for information on Student Finance if you are from…

Website: http://www.studentfinancedirect.co.uk
Tel: 08456 077 577
(open mon - fri from 8.00am to 8.00pm and between 9.00am and 5.30pm on sat - sun, local call rates apply)
Minicom: 0845 604 4434
Email: All emails to Student Finance Direct must be sent through the secure message facility on the website.
Log into your account and choose "Ask a Question" from the links on the left hand side.
Your email message will automatically be sent to a Student Finance Direct representative who can assist you.
Webchat: You can chat to an advisor live over the internet. Go to the Student Finance Direct website and click on "click here to chat to an advisor"

Website: http://www.studentfinancewales.co.uk
Website: http://www.cyllidmyfyrwyrcymru.co.uk (Welsh version)
Tel: 0845 602 8845
(open 8am-8pm Mon-Fri and between 9am-1pm on Saturday, local call rates apply).
Email: All emails to Student Finance Direct must be sent through the secure message facility on the website.
Log into your account and choose "Ask a Question" from the links on the left hand side.
Your email message will automatically be sent to a Student Finance Wales representative who can assist you.

Website: http://www.studentfinanceni.co.uk
Tel: 0845 600 0662
(open Mon - Fri from 8.00am -8.00pm and between 9.00am-5.30pm on Sat - Sun, local call rates apply).
Email: All emails to Student Finance Direct must be sent through the secure message facility on the website.
Log into your account and choose "Ask a Question" from the links on the left hand side.
Your email message will automatically be sent to a Student Finance NI representative who can assist you.