Loan repayment enquiries

For loan repayment information

Resident in the United Kingdom

For Income Contingent Repayment (ICR) loans; if your course began during or after 1998:

  • Tel: 0300 100 0611
  • Minicom: 0300 100 0620 (You must have access to a Minicom device in order to use this service).

Resident overseas

Customers living overseas who wish to discuss repayment of their student loan can contact us on:

  • Tel: +44 141 243 3660

Opening hours

Monday to Friday - 08:00 until 20:00
Saturday - 09:00 until 16:00