Student finance enquiries

For information and advice about the types of financial assistance you may qualify for, or to query the progress of your student finance application.

Before you call

You can update many of your details online, such as a change of address, bank, email, or telephone number.  You can do this by logging into your student finance account through the relevant website and selecting 'Update My Profile'.

Students from England

Website: www.gov.uk/student-finance
Telephone:  0300 100 0607
Textphone: 0300 100 0622
Monday to Friday, 8am to 8pm
Saturday and Sunday, 9am to 4pm

Postgraduate Loan

Telephone: 0300 100 0031
Monday to Friday, 8am to 6pm

Advanced Learner Loan

Telephone: 0300 100 0619
Monday to Friday, 8am to 8pm
Saturday and Sunday, 9am to 4pm

Follow Student Finance England on facebook and twitter.

Students from Wales

Website: www.studentfinancewales.co.uk
And in the Welsh language: www.cyllidmyfyrwyrcymru.co.uk
Telephone: 0300 200 4050
Textphone: 0300 100 1693
Monday to Friday, 8am to 8pm
Saturday, 9am to 1pm

Follow Student Finance Wales on facebook and twitter.

Students from Northern Ireland

Website: www.studentfinanceni.co.uk
Telephone: 0300 100 0077
Textphone: 0300 100 0625
Monday to Friday, 8am to 8pm
Saturday and Sunday, 9am to 4pm

From other EU countries

Website: www.gov.uk/student-finance
Telephone: +44 (0)141 243 3570
Monday to Friday, 8am to 8pm
Saturday and Sunday, 9am to 4pm

Students from Scotland

Applications

Contact the Student Awards Agency for Scotland (SAAS) for information and advice about applying for student finance or to query an application you have already made.
Website: www.saas.gov.uk
Telephone: 0300 555 0505
Monday to Thursday, 8:30am to 5pm
Friday, 8:30am to 4:30pm

Payments

Contact us to query loan payments, due to be paid to you after your application has been approved.
Telephone: 0300 100 0609
Monday to Friday, 8am to 8pm
Saturday, 9am to 4pm

If your bank account details change, please contact both SAAS and SLC to update them.