Completing a form - Help and evidence

Your guide to providing the correct information.

If you’ve recently received a letter with a Confirmation of Customer Details Form (CNCD) and Overseas Income Assessment Form (OVFA), you may not be sure:

This section will provide you with the information you need to make sure your form is returned with the correct information and evidence.  You need to make sure you return:

  • the original application form; and if required
  • clear photocopies of any evidence (original documents will not be returned).

The information you need to send depends on your circumstances.  Are you: