Cookies

When we deliver services on the internet this sometimes involves placing small amounts of information on your computer, these include small files known as cookies.

Introduction

Cookies aren't used to identify you personally but they can remember activities and preferences chosen by you and your browser. They're here to make the site work better for you, and to help us understand how people use the website.

To learn more about the cookies we use please read the information below.

Cookies for measuring website usage

We use Google Analytics to collect information about how people use this site. We do this to make sure it's meeting its users' needs and to understand how we could do it better.

Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. We do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are. We do not allow Google to use or share our analytics data.

Name

Description Expiration
_utma This cookie keeps track of the number of times a visitor has been to the site, when their first visit was, and when their last visit occurred. 2 years
_utmb This cookie takes a timestamp of the exact moment in time when a visitor enters a site    30 minutes 30 minutes
_utmc This cookie takes a timestamp of the exact moment in time when a visitor leaves a site. End of session (this expires when you close your browser window)
_utmz This cookie takes a timestamp of the exact moment in time when a visitor leaves a site. 6 months
_utmv This cookie takes a timestamp of the exact moment in time when a visitor leaves a site. 2 years
cookiesDirective This cookie registers your consent to allow cookies from this website and removes the pop up notice. 1 year

Managing cookies

You can manage these small files and learn more about them from Gov.uk: How government websites use cookies. There's also further information on how to remove cookies at About Cookies: how to control cookies.


Tell us

If you believe you have received any communication that is suspicious, or are concerned about the safety of your account please get in touch.

If you have responded to a phishing email you should change your account password and forward the email to our security team at phishing@slc.co.uk.
Please note we cannot respond to all emails sent.