By accessing this website, you are deemed to have read and
accepted these terms and conditions in full. If you do not accept
these terms and conditions in full you must leave the website
immediately and may not make any further use of the website.
SLC will determine, in our sole discretion, whether there has
been a breach of these terms and conditions through your use of our
site. Where a breach has occurred we may take such action as we
If you have any questions about the content or operation of this
website then please contact firstname.lastname@example.org
If you have any questions about the payment, repayment of
student loans or any of the other products administered by SLC
please refer to the appropriate part of this website or refer to
the website applicable to that product.
This website is operated by SLC. SLC is wholly owned by the UK
Government and operates within the policy context set by the UK
Government, the Scottish Ministers and the legislative
Registered office of the Student Loans
21 St. Thomas Street, Bristol BS1 6JS.
Registered in England No. 2401034.
VAT registration number. 556 4352
Details of SLC's functions are set out elsewhere on this
SLC has offices at:
Student Loans Company Limited
100 Bothwell Street
Student Loans Company Limited
11 Carnegie Road
Llandudno Junction Office
Student Finance Wales
Welsh Government Office
Student Loans Company Limited
The Memphis Building
You may only use our site for lawful purposes.
You may not use our site :
- In any way which breaches or is likely to breach any applicable
local, national or internaltional law or regulation.
- In any way that is unlawful or fraudulent, or has any unlawful
or fraudulent purpose, intention or effect.
- To send or upload any material which does not comply with our
- To knowingly transmit any data, send or upload any material
which contains viruses, trojan horses, worms, time-bombs, keystroke
loggers, spyware, adware or any other harmful programs or similar
computer code designed to adversely affect the operation of any
computer software or hardware.
You also agree:
- Not to reproduce, duplicate, copy or re-sell any part of our
site in contravention of these terms and conditions.
- Not to access without authority, iterfere with, damage or
disrupt any part of our site, any equipment or network on which our
site is stored, any software used in the provision of our site, or
any equipment or network or software owned or used by any third
- Not to attempt to use excessive bandwith that could constitute
a device of service attack.
Data Protection and Privacy
By proceeding to use this website, you consent to the terms and
conditions herein and to SLC's processing of your personal data for
the purposes set out herein. SLC recognises that your privacy is
which explains why and how we will use any personal information you
supply to us via this website. By accepting these terms and
conditions you also agree to accept the terms of our Privacy
This website and associated content is strictly © Copyright of
the Student Loans Company. All rights are reserved.
All intellectual property and copyright in the design and layout
of this website and the material and information published on its
pages are vested in SLC. You may not copy any part of the site or
do any other act in relation to any part of the site that is
prohibited by copyright other than the following:-
a) you may print or download to a local hard disk any page for
your personal and non-commercial use only;
b) in material issued to third parties you may quote from the site
provided you give due accreditation to the author and to SLC.
c) note that documents or other information printed or downloaded
to a local hard disk from the website automatically become
'uncontrolled' immediately the moment they are printed or
downloaded. The only 'controlled' (i.e. 'current') versions are
those on the website.
Permission to use or reproduce any of this material in any manner
other than as listed above should be directed to SLC. You must not
modify the paper copies of any materials you have printed off or
downloaded unless you have been authorised to do so by SLC albeit
you may make annotations or notes on paper copies you have printed
off for your own personal use.
Certain links in this website will lead to websites that are not
under the control of SLC. When you activate these you will leave
this website. SLC has no control over and accepts no liability in
respect of materials, products or services available on any website
which is not under the control of SLC. SLC is providing these links
to you only as a convenience, and inclusion of any link does not
imply endorsement by SLC of the site.
You may link to our website, providing you do so in a way that is
fair and legal and does not damage our reputation or take advantage
of it, but you must not establish a link in such a way as to
establish any form of association, approval or endorsement on our
part where none exists.
The material and information contained on this website is for
general information purposes only. You should not rely upon the
material or information on the website as a basis for making any
business, legal or any other decisions. Whilst we endeavour to keep
the information up to date and correct, SLC makes no
representations or warranties of any kind, expressed or implied
about the completeness, accuracy, reliability, suitability or
availability with respect to the website or the information,
products, services or related graphics contained on the website for
any purpose. Any reliance you place on such material is therefore
strictly at your own risk.
To the extent not prohibited by law, in no circumstances shall SLC
be liable to you or any third party for any loss or damage
(including, without limitation, damage for loss of business or loss
of profits and consequential losses), arising directly or
indirectly from your use of, or inability to use, this site or any
of the material contained in it and SLC expressly excludes all
conditions, warranties and other terms which might otherwise be
implied by statute, common law or the law of equity.
SLC is not liable for the contents, reliability or availability of
any external internet sites listed, nor does it necessarily endorse
any views or services mentioned within them. SLC has no control
over the Internet and takes no responsibility for service
interruption or the transmission of viruses or other malicious
computer code through this website. SLC do not guarantee that this
website, or any part of it, will be available for access at any
particular time or times.
Where we have given you (or where you have chosen) a username
and password and/or secret question which enables you to access
certain parts of our site you are responsible for keeping these
details confidential. We ask you not to share this login and/or
password with anyone.
You agree to indemnify and to keep SLC indemnified for and
against any costs, claims, demands, expenses and liabilities
suffered by SLC arising from or which is directly or indirectly
related to your access to and/or use of the website.
Applicable Law and Jurisdiction
These Terms and Conditions are governed and will be interpreted
in accordance with the Scottish Courts. The Scottish Courts shall
have exclusive jurisdiction to settle any claim or dispute which
might arise out of, or in connection with, these terms and
conditions although we reserve the right to bring proceedings
against you for breach of these conditions in your country of
residence or other relevant country.
Changes to Terms and Conditions
We reserve the right to make changes to these Terms and
Conditions at any time by posting revisions on the site, in each
case with effect from the dale on which the amendment is posted on
the website. You should check the website from time to time to
review the then current terms and conditions. Your continued use of
the website will be deemed to indicate your acceptance of the
amended terms and conditions.
The Student Loans Company Limited is registered as a Data
Controller with the Information Commissioner under the Data
Protection Act 1998 and is committed to respecting your online
privacy. We will apply appropriate protection and management of any
personally identifiable information you share with us. The level of
protection will be based on an assessment of the harm that is
likely to be caused by the loss or unauthorised disclosure of the
personal information you give us. The information you provide will
be processed by SLC in accordance with the Data Protection Act
Student Loans Company but does not extend to links to other
external websites within this site.
We are committed to protecting the privacy and security of the
information you submit to us. All personal information you provide
is transferred via a secured connection. This is completed under
128 bit SSL (Secure Socket layer) encryption, which is a leading
security standard for the transmission of data withn the e-services
We may monitor usage of our website to enable us to update and
tailor same to the needs of our users. We may also keep a record of
those links which are most regularly used, thus enabling us to
provide the most helpful information to our users As part of the
(and other tracking technologies). A "cookie" is a small text file
downloaded on your computer's hard drive a cookie's main objective
is to identify users and personalise their visit by customising web
pages for them for example by welcoming them by name next time they
visit the same site. This enables us to collect information such as
the time spent on our website and the pages used. The cookies on
this website are only valid whilst you are using our service and
expire when you log out and close your browser window.
We do not conduct any long-term tracking your visits to our site
with cookies and you can always delete your cookies when you are
deleting your temporary internet files. However, you should note
that this will affect all sites that have provided cookies, not
just ours. Further information on deleting or controlling cookies
is available at www.aboutcookies.org.
It should be noted that our website will not work without
We will process, use and disclose information that we collect from
you, or that you provide to us, in the following ways:
- To help provide services to you.
- To administer your participation in the Student Loans
- Where authorised by you, to arrange for the collection of
repayments made by you in relation to your Student Loans
- To ensure that content from our site is presented in the most
effective manner for you and for your computer.
- To provide you with information on services that you request
from us or which we feel may interest you.
- To carry out our obligations and exercise our rights arising
from any contracts entered into between you and us.
- To allow you to participate in interactive features of our
service, when you choose to do so.
- To notify you about changes to our service.
- To monitor the performance of the website.
You agree that SLC can use your personal data for such purposes,
unless and until you inform SLC otherwise. SLC will not supply,
transmit, sell or otherwise provide your personal data to any third
party without your consent under any circumstances, except where
required or permitted by law.
We have a legal obligation under the Data Protection Act to ensure
that all information held and processed about you complies with the
principles of the Act. To achieve this aim we need accurate
information about you. Should you discover that SLC is holding
personal data relating to you which is inaccurate, please notify
SLC as soon as possible. SLC will then correct its records, and
notify third parties to whom such personal data may have been
supplied in accordance with this policy.
Under the terms of the Act you have the right to obtain a copy of
the information we hold about you, upon payment of the appropriate
fee. If you wish to obtain a copy, please write to the Customer
Assistance team at 100 Bothwell Street, Glasgow, G2 7JD enclosing a
cheque or postal order for £10 and mark your letter "Subject Access
contractual or other legal rights. It is, however, a guide to our
online protection standards.
These content standards apply to all information which you
provide to us ("information"). You must comply with the spirit of
the following standards as well as the letter. These standards
apply to all information you provide to us, in whole or in
- Be true and accurate in all respects.
- Comply with applicable law in the United Kingdon and in any
country from which it is posted.
Information must not:
- Be likely to deceive any person
- Be made in breach of any legal duty owedto a third party, such
as a contractual duty or a duty of confidence.
- Promote any illegal activity.
- Be used to impersonate any person, or to misrepresent your
identity or affiliation with any person.
- Advocate, promote or assist any unlawful act such as (by way of
example only) credit card fraud, copyright infringement or computer