Rights in relation to automated decision making and profiling

You have a right to information about the reasoning behind any decisions taken by automated means

You have the following rights relating to automated decision making:

  • You should be informed when an automated decision has been taken; and
  • you can ask SLC to reconsider a decision taken by automated means

You can exercise your rights in relation to automated decision-making and profiling by contacting the appropriate support team.  Contact information for customers is available on the Student Loans Company website: www.slc.co.uk/students-and-customers/contact-information-for-customers.

The SLC Privacy Notice provides additional information on the processing of personal data.