Advanced Learner Loans Stakeholders Group

Learning Provider Services Advisory Group

The Advanced Learner Loans Stakeholders Group is a joint group between SLC and the Skills Funding Agency (SFA), appointed by the Department for Education (DfE).

Advanced Learner Loans are for learners studying a Further Education course at an approved college or training organisation in England.

The purpose of this group is to:

  • Engage with key stakeholders at a strategic level in order that the Advanced Learner Loan delivery organisations are supported
  • Gain external advice in the development and implementation of the service
  • Oversee the detailed engagement with practitioners on different aspects of the service and receive relevant updates from this engagement
  • Ensure key interactions and processes that the SFA and SLC respectively need to put into place with the further education (FE) sector, including apprenticeship providers, are effective and work well to ensure the smooth delivery of the service.
  • Support the SFA and SLC in the communication of the loans service to FE sector representative organisations and applicants
  • Help identify risks and key issues, providing advice regarding mitigating actions and feedback on service functionality and issues 'on the ground' - suggesting future improvements and changes to the service.



Chair - Leicester College Principal Verity Hancock
Association of Employment and Learning Providers Paul Warner AELP
Association of Colleges Julian Gravatt AoC
Learning and Work Institute Fiona Aldridge L&WI
National Union of Students Alan Roberts NUS
Joint Council of Qualifications  Andy Walls JCQ
Stockton Riverside College Phil Hastie
Her Majesty's Revenue and Customs Alex Lawrence HMRC
Department for Education Paul Robinson DfE
Education & Skills Funding Agency Ann Grant ESFA
Federation of Awarding Bodies Tom Berwick FAB
Preston's College Dianne Allott
Beacon Education Partnership Christian Wilkins
Ixion Holdings Janice Redhead
LD Training Services Linda Johnson
Student Loans Company various SLC

Meeting dates

The Advanced Learner Loans Stakeholders Group meet at key points during the loans work programme.

Key outputs from previous meeting

3 October 2017
The group discussed operational performance of the 2017/18 Advanced Learner Loans service, noting that processing targets were being consistently being met, with 98.9% of online applications processed within 5 days and 99.3% of paper applications processed within 20 days.

They reviewed Learning Provider Service Standard compliance in the context of increased volumes of Change of Circumstances and discussed the work being undertaken by SLC FE Account Managers with providers. The group were also updated on Learning Provider satisfaction survey results, noting the 76.6% satisfaction level from FE partners. They also discussed SLC's programme of training and engagement events including the programme of Learning Provider portal training events and Winter Service Review Forums.