Loan repayment enquiries

For loan repayment information

For loan repayment information

Resident in the United Kingdom

For Income Contingent Repayment (ICR) loans; if your course began during or after 1998:

  • Tel: 0300 100 0611 (Monday to Friday - 08:00 until 20:00 and Saturday - 09:00 until 16:00) or
  • if you live in Wales: 0300 100 0370 (Monday to Friday - 08:00 until 18:00)

Planning on moving or travelling overseas

You need to tell us if you’re planning to go overseas for 3 months or more to make sure you pay the right amount of student loan repayments.

  • Tel: 0300 100 0611 (Monday to Friday - 08:00 until 20:00 and Saturday - 09:00 until 16:00) or
  • if you live in Wales: 0300 100 0370 (Monday to Friday - 08:00 until 18:00)

Resident overseas

Customers living overseas who wish to discuss repayment of their student loan can contact us on:

  • Tel: +44 141 243 3660

We welcome next generation text service calls.