Student finance enquiries

For information and advice about the types of financial assistance you may qualify for, or to query the progress of your student finance application.

Before you call

You can update many of your details online, such as a change of address, bank, email, or telephone number.  You can do this by logging into your student finance account through the relevant website and selecting 'Update My Profile'.

Students from England

Website: www.gov.uk/student-finance 
Telephone:  0300 100 0607 

Monday to Friday, 8am to 8pm
Saturday and Sunday, 9am to 4pm

Postgraduate Loan

Telephone: 0300 100 0031
Monday to Friday, 8am to 6pm

Advanced Learner Loan

Telephone: 0300 100 0619 
Monday to Friday, 8am to 8pm 
Saturday and Sunday, 9am to 4pm

Follow Student Finance England on facebook and twitter.

Students from Wales

Website: www.studentfinancewales.co.uk 
And in the Welsh language: www.cyllidmyfyrwyrcymru.co.uk 
Telephone: 0300 200 4050 
Textphone: 0300 100 1693

Monday to Friday, 8am to 6pm 

Follow Student Finance Wales on facebook and twitter.

 

Students from Northern Ireland

Website: www.studentfinanceni.co.uk 
Telephone: 0300 100 0077 

Monday to Friday, 8am to 8pm 
Saturday and Sunday, 9am to 4pm

 

From other EU countries

Website: www.gov.uk/student-finance 
Telephone: +44 (0)141 243 3570 
Monday to Friday, 8am to 8pm 
Saturday, 9am to 4pm

Students from Scotland

Applications

Contact the Student Awards Agency for Scotland (SAAS) for information and advice about applying for student finance or to query an application you have already made. 
Website: www.saas.gov.uk 
Telephone: 0300 555 0505 
Monday to Thursday, 8:30am to 5pm 
Friday, 8:30am to 4:30pm

Payments

Contact us to query loan payments, due to be paid to you after your application has been approved. 
Telephone: 0300 100 0609 
Monday to Friday, 8am to 8pm 
Saturday and Sunday, 9am to 4pm

If your bank account details change, please contact both SAAS and SLC to update them.

 

We welcome next generation text service calls.